Responsible Gambling

BassBet is dedicated to providing a responsible and enjoyable online gaming environment. We understand that for most players, gambling is a form of entertainment. However, we also recognise that for a small percentage of individuals, it can transition into a problem. Our commitment to safer gambling is a core principle of our operations, ensuring that we offer the necessary tools and support to help our players maintain control over their gaming habits. We adhere to all regulatory requirements set forth by our licensing authority and continuously review our policies and procedures to promote responsible play.

This page outlines the measures BassBet has implemented to protect our players, identify potential issues, and offer assistance when needed. We believe that an informed player is a responsible player, and we encourage everyone to familiarise themselves with the information provided here.

Problem gambling can manifest in various ways and may not always be immediately apparent. It is crucial to be aware of the signs, both in yourself and in those around you. Recognising these indicators early can be the first step towards seeking help. Some common signs include:

• Spending more money or time gambling than you can afford or intended.
• Feeling a need to be secretive about your gambling activities.
• Chasing losses, meaning you try to win back money you've lost by gambling more.
• Gambling affecting your relationships, work, or other important areas of your life.
• Feeling anxious, guilty, or depressed after gambling.
• Borrowing money or selling possessions to fund gambling.
• Thinking about gambling constantly, even when you're not playing.
• Trying to stop or cut down on gambling, but being unable to do so.

If you or someone you know exhibits any of these signs, we strongly recommend taking action and utilising the resources available on this page.

Maintaining control over your gambling is essential for ensuring it remains a fun and entertaining activity. BassBet encourages players to adopt several practices to help keep their gaming habits in check:

• Set a budget: Decide how much money you can comfortably afford to lose before you start playing, and stick to it. Never gamble with money you need for essential expenses.
• Set time limits: Determine how long you will play for and ensure you stop once that time is up, regardless of wins or losses.
• Do not chase losses: Accept that losses are part of gambling. Attempting to win back lost money often leads to further losses.
• Balance gambling with other activities: Ensure gambling does not become your sole form of entertainment. Maintain a variety of hobbies and social engagements.
• Avoid gambling when stressed or upset: Emotional states can impair judgment and lead to impulsive decisions.
• Understand the odds: Be aware that gambling outcomes are based on chance, and there is no guaranteed way to win.

BassBet provides robust tools to help you manage your spending and playing habits proactively. You can set various limits on your account, which will take effect immediately upon creation or after a specified cool-off period for increases. These limits include:

• Deposit Limits: Control the maximum amount of money you can deposit into your BassBet account over a daily, weekly, or monthly period. Once you reach this limit, you will be unable to deposit further funds until the period resets.
• Loss Limits: Define the maximum amount of money you are willing to lose within a daily, weekly, or monthly timeframe. If your losses exceed this amount, you will be prevented from placing further wagers until the period concludes.
• Wager Limits: Set a cap on the total amount you can wager over a daily, weekly, or monthly period. This helps manage the overall volume of your betting activity.

These limits can be adjusted at any time through your account settings. Decreasing a limit will be applied instantly, while increasing a limit will be subject to a cool-off period to prevent impulsive changes.

If you feel you need a short break from gambling, BassBet offers time-out options. A time-out allows you to temporarily restrict access to your account for a defined period, typically ranging from 24 hours to six weeks. During a time-out, you will not be able to log in, deposit, or place any wagers. This feature is designed to give you a brief respite and an opportunity to reflect on your gambling habits.

You can activate a time-out directly from your account settings. Once the selected period expires, your account access will be automatically restored.

For players who feel their gambling is becoming problematic and require a more extended break, BassBet offers self-exclusion. Self-exclusion is a voluntary process where you request to be excluded from gambling with us for a more significant period, typically six months, one year, three years, or five years. During a self-exclusion period:

• Your BassBet account will be immediately closed, and you will not be able to log in.
• We will take all reasonable steps to prevent you from opening new accounts.
• You will be removed from all marketing and promotional communications.
• Any remaining funds in your account will be returned to you, subject to our withdrawal policies.

Self-exclusion is a serious commitment. Once activated, it cannot be reversed until the chosen period has fully elapsed. We strongly recommend considering self-exclusion if you are struggling to control your gambling. To initiate a self-exclusion, please contact our customer support team, who will guide you through the process.

BassBet is strictly committed to preventing underage gambling. It is illegal for anyone under the age of 18 to open an account or gamble on our platform. We employ robust age verification procedures to confirm the age of all our players. During registration, we require users to provide accurate personal details, including their date of birth, and we utilise third-party verification services to confirm this information.

We urge parents and guardians to take an active role in protecting minors from accessing gambling sites. Here are some steps you can take:

• Keep your BassBet login details confidential and do not share them with anyone under 18.
• Install internet filtering software on your devices to block access to gambling websites.
• Educate children about the risks associated with underage gambling.
• Monitor computer and mobile device usage by minors.

If we suspect that a minor is attempting to gamble on our site, we will immediately suspend the account and report the incident to the relevant authorities.

To help you keep track of your playing time, BassBet offers "Reality Checks" or session reminders. This feature allows you to set a frequency at which a pop-up message will appear on your screen, reminding you how long you have been playing. The message will also display your total winnings and losses during that session.

When a reality check appears, you will have the option to continue playing, review your account history, or log out. This tool is designed to provide regular prompts, encouraging you to take breaks and consider your playing duration, thereby helping you to maintain control over your gambling activities.

If you are concerned about your gambling habits, taking a self-assessment can be a helpful first step in understanding the extent of the issue. BassBet encourages you to honestly answer a series of questions about your gambling behaviour. While this is not a diagnostic tool, it can provide valuable insight into whether your gambling may be becoming problematic.

Consider the following questions:

• Do you spend more money or time gambling than you intended?
• Have you tried to cut down on your gambling without success?
• Do you feel anxious or irritable when you try to stop gambling?
• Has gambling caused any financial problems for you or your family?
• Have you ever lied to cover up the amount of money or time you've spent gambling?
• Do you feel a need to gamble with increasing amounts of money to get the same excitement?
• Do you gamble to escape from problems or feelings of sadness?
• Has gambling negatively affected your relationships, work, or studies?

If you answered "yes" to several of these questions, it may indicate that you are experiencing gambling-related harm. We urge you to utilise the support options available on this page and consider seeking professional help.

If gambling stops being fun, free and confidential help is available. These organisations are independent of this site and of any operator:

International support (any country)

• Gambling Therapy (free global online support in 30+ languages)
• GamCare, National Gambling Helpline · Helpline: 0808 8020 133
• Gamblers Anonymous (international 12-step fellowship, find local meetings)